InterContinental Hanoi Westlake, an IHG Hotel

the food in the All Day Dining and the Milan Restaurant. Love the ambience, the view; over looking the Westlake. the variety of choices for breakfast. super yummy. food at the Milan Restaurant was super yummy. brings me sweet memories of having dinner in Milan, Italy. Room wise, the view was beautiful. Thumbs-up!

This hotel truly lifted my spirits after a streak of bad luck with canceled flights and getting sick. From the moment I arrived, I felt an immediate sense of relief—the comforting thought of "Yes, I’ve come to the right place." In just one night, I felt so rejuvenated that I was ready to continue my travels for another 10 days, even though I had been on the verge of wanting to go home. First off, we were able to check in early at 12, which was an absolute lifesaver after arriving completely sleep-deprived. The staff noticed it had been my birthday the day before—a celebration I had missed due to being sick—and they went out of their way to arrange a full birthday welcome, complete with a delicious cake, even though it was a day late. It was such a thoughtful gesture. On top of that, we were able to check out late at 2 PM, which was a huge relief as our flight was (no surprise) delayed. We could even still use the gym after checking out. Some other highlights worth mentioning: The room felt luxurious, spacious, and came with an amazing bathroom. They even stocked it with my absolute favorite high-end brand (Byredo) for shower gel, shampoo, lotion, etc. I literally couldn’t believe my eyes! Breakfast was incredible. We got a deal for €15 per person, and it was huge! They had everything you could possibly want. Since I was still recovering and could only eat certain foods, I was in heaven with all the options available. The service was top-notch—the chefs even walked around to check if everyone was happy. The gym was fully equipped and spacious, with everything from free weights to machines. There was also a sauna, which was absolutely perfect for the chilly weather in Hanoi in February. This hotel turned a miserable experience into an unexpectedly wonderful stay. I can’t recommend it enough!

Was good but description was lake view with city view but all we could see was the hotel no city view

I stayed in 1 of the 3 pavilion rooms built over the lake - which paid extra to upgrade. It was tranquil for sure. Wifi worked well throughout my stay. Breakfast was plentiful with a huge variety - all fresh & pleasant service. All the staff were courteous & smiling. Location is nice on the lake - for me as a runner a great place to run around each day. The swimming pool area also relaxing. There are several great restaurants on the nearby streets

Place is huge - they drive you around in golf carts!. Nice bar and we had a fantastic upgrade basically to a 2 bedroom apartment with a washing machine/dryer. Great bathroom with wonderful lighting. Beautiful view on the lake.